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Welcome to Windwood Consulting

Are you at a loss for how to help your employees or departments work together to achieve a higher level of excellence that distinguishes your business from the competition? Is your business struggling to get by? Are you just hoping to make payroll this week? Do you consider it a good day if you don’t get any customer complaints?

If you answered “yes” to any of these questions, you’re not alone. In fact, many service-related and customer oriented businesses such as yours often wrestle with issues of customer satisfaction, employee dynamics, competitive pressures and sometimes just basic survival. The good news is, it’s possible to help your business not only survive, but thrive, by focusing on quality. 

For businesses such as health care, financial services, insurance, e-business, wholesale trade and logistics/ transportation, it’s important to recognize that quality has a direct impact on profits and success. At Windwood Consulting, we use quality improvement tools, including Six Sigma Methodology, to increase customer satisfaction and improve the bottom line. We help orchestrate team talent and optimize office dynamics around quality initiatives. And we help eliminate waste – from inefficient processes to costly rework – so that your entire organization can work smarter, more harmoniously, and more profitably.

We invite you to find out what Windwood Consulting can do for you. Call 610-256-2291 or e-mail us.