|
 Through
business process and quality improvement initiatives,
Windwood Consulting can help your business run more
efficiently and more profitably. Here’s a look at our areas
of specialized expertise:
-
Empowering employees to become
problem solvers so that customer issues can be quickly
and effectively addressed the first time
-
Implementing customer care
policies and procedures that can earn your company
best-in-class distinction
-
Leveraging existing information
technology resources to streamline processes and
eliminate waste
-
Taking advantage of current
technology to improve your customer service, work
environment and employee morale
-
Facilitating communication among
project team members and across organizations so that
every individual is a contributor
-
Providing non-threatening
analysis and recommendations to help you reach
conclusions, make decisions, and/or gain immediate
“buy-in” from team members
-
Helping you obtain
ISO
certification or improving your
Baldrige Quality
criteria
-
Providing competitive
assessments, change management programs or training
initiatives
Contact us for customized
recommendations based on your company’s specific needs. |
